Essential Support - 10 hours per month
Helping you reclaim your day, one task at a time.
Service Description
For your Connective Support – Essential Support (10 Hours/Month) package, I would position it as a foundational administrative support plan for solo physicians and small medical practices. It should cover the essential non-clinical tasks that free providers to focus on patient care without overlapping with your higher-tier packages. Essential Support 10 Hours Per Month Perfect for: Solo providers, new practices, and small offices needing reliable administrative support without hiring a full-time employee. Services Include: Administrative support Calendar and schedule management Email management and organization Patient communication (non-clinical) Insurance eligibility verification Prior authorization assistance Referral coordination Medical records requests and management Document preparation and formatting Data entry and database updates CRM and spreadsheet maintenance File organization and digital document management Appointment confirmation calls and reminders Basic reporting and tracking Vendor communication Online research Meeting scheduling and coordination Creation of forms and templates Travel planning and itinerary coordination General virtual assistant support Ideal For Independent physicians Concierge practices Behavioral health practices Specialists Start-up medical practices Monthly Investment 10 Hours Included Additional Hours: Billed at your standard hourly rate. Plan Policy: Unused hours do not roll over to future billing periods. Hours reset at the beginning of each monthly service cycle.
Cancellation Policy
Plan Hours Policy Each Connective Support service plan includes a set number of support hours per monthly billing cycle. Unused hours do not roll over to the following month and are not refundable or redeemable for cash or future services. This policy allows us to reserve dedicated capacity for each client and ensure timely, reliable support. If additional support is needed beyond your included monthly hours, extra time may be available at your agreed-upon hourly rate, subject to availability. Clients may upgrade or adjust their service plan at the beginning of a new billing cycle to better align with their ongoing support needs.